Terms & Conditions

Welcome, and thank you for taking the time to read the terms and conditions of my website. This website, laurawilsonnaturopath.com.au / laurawilsonnaturopath.com, is owned and operated by me, Laura Wilson, ABN: 28 211 075 113, and pertains to naturopathic services and general health information provided by me, Laura Wilson Naturopath.

Access to and use of the Website, or any of its associated Products or Services, is provided by Laura Wilson Naturopath (LWN). Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree that you are over the age of 18 and are willing to be bound by these Terms. If you don’t accept this agreement you should not continue to visit this website. All services advertised on this website are offered in compliance with Australian Consumer Law.

Laura Wilson Naturopath (LWN) reserves the right to review and change any of the Terms by updating this page at its sole discretion. When LWN updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.

General Disclaimer
Great care is taken in the preparation of the information and materials shared on this website. Laura Wilson Naturopath does not take responsibility nor make any warranties about its completeness, reliability or suitability for any particular purpose. This content is provided solely for general information purposes only and should not be used as a substitute for personalized medical advice. Laura Wilson Naturopath recommends that you consult a qualified healthcare professional before considering if the information is applicable to you. Laura Wilson Naturopath is also not responsible for any viruses or other damages which may occur as a result of downloading material from my website, nor for the content of any external third party sites that may be linked.

Copyright

The Website, the Services and all of the related products of Laura Wilson Naturopath (LWN) are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by LWN or its contributors. No portion of this website may be copied or replicated in any form without the written consent from LWN. The content is for personal, non-commercial use only and may not be sold, copied or distributed without prior written permission from LWN. Content may be shared on social media on the proviso that credit is given by linking back to LWN’s website and by tagging @laurawilson_naturopath in the comment and in image.

Trademarks
My business name “Laura Wilson Naturopath” and logos ”Laura Wilson Clinical Naturopath and Nutritionist” are unregistered trademarks. You may not use these marks for any purpose without obtaining written permission from LWN.

Third Party Content
All opinions of guests on this website are their own and are not a representation of the opinions of Laura Wilson Naturopath.

Privacy Policy

Laura Wilson Naturopath is committed to protecting your privacy and giving you a safe online experience. This Privacy Policy applies to all of the products, services and websites offered by Laura Wilson Naturopath or its subsidiaries or affiliated companies. Sometimes, we may post product specific privacy notices or materials to explain our services and products in more detail. If you have any questions about this Privacy Policy, please feel free to contact us through our website.

Advertising Cookies and OPT-OUT

When you are accessing the internet through a web browser, LWN may use cookies from Facebook, Google (and other advertisers) to improve your online experience, including the display of more relevant ads. Anyone may opt-out of the Google cookie at any time by going to your Google Ad Settings. You may also opt-out of the Facebook cookie at any time by going to your Facebook Ad Settings.

Information We Collect and How We Use It

We may collect the following types of information:

  • Information you provide - When you sign up on the mailing list, make an inquiry, book services or make a purchase from Laura Wilson Naturopath, we ask you for personal information. We may combine the information you submit with information from other Laura Wilson Naturopath services or third parties in order to provide you with a better experience and to improve the quality of our services. This won't occur without your consent unless necessary for site security. This data is retained for as long as you have an active account with Laura Wilson Naturopath.

  • Cookies - When you visit Laura Wilson Naturopath, we may send one or more cookies to your device. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. Laura Wilson Naturopath may also use cookies in its advertising services to help advertisers and publishers serve and manage ads across the web and on Laura Wilson Naturopath services.

  • Log information - When you access the services of Laura Wilson Naturopath via browser, application, or other clients, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. These logs are retained for a period of 90 days and are used for anti-fraud and website security purposes. After this time, these logs are automatically deleted.

  • Traffic information - When you access the services of Laura Wilson Naturopath via browser, application, or other, clients we record certain information using our traffic analysis tool, Google Analytics. This information is stored in an anonymised manner but does include data such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. These logs are retained for a period of 12 months and are used for content and marketing planning purposes so that we can improve our content and services. After this time, these logs are automatically deleted.

  • User communications - When you send an email or other communications to Laura Wilson Naturopath, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services or products but never to send you communications that are not related to your purchases or that you haven't opted into.

  • Affiliated Laura Wilson Naturopath services on other sites - We offer some of our services on or through other websites. Personal information that you provide to those sites may be sent to Laura Wilson Naturopath in order to deliver the service. We process such information under this Privacy Policy.

  • Third Party Applications - Laura Wilson Naturopath may make available third party applications, such as plugins, modules or extensions, through its services. The information collected by Laura Wilson Naturopath when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.

  • Location data - Laura Wilson Naturopath offers location-enabled services. If you use those services, Laura Wilson Naturopath may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID). This data is not recorded without your permission and is not held for any longer than the period required to deliver the specific service.

  • Other sites - This Privacy Policy applies to Laura Wilson Naturopath's services only. We do not exercise control over the sites displayed as search results, sites that include Laura Wilson Naturopath applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

In addition to the above, we may use the information we collect to:

  • Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and

  • Protect the rights or property of Laura Wilson Naturopath or our users.

If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
Laura Wilson Naturopath processes personal information on our servers in Australia. In some cases, we process personal information outside your own country.

Choices

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of the Laura Wilson Naturopath features and services may not function properly if your cookies are disabled.

Information Sharing

Laura Wilson Naturopath only shares personal information with other companies or individuals outside of Laura Wilson Naturopath in the following limited circumstances:

  • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

  • If we provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Laura Wilson Naturopath, its users or the public as required or permitted by law.

If Laura Wilson Naturopath becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Laura Wilson Naturopath employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

Accessing And Updating Personal Information

When you use Laura Wilson Naturopath services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. 

We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may also remain in our backup systems for a period of time.

Enforcement

Laura Wilson Naturopath regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is Laura Wilson Naturopath's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Laura Wilson Naturopathand an individual.

Changes To This Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).